How to moderate Facebook and Instagram comments
Connect. Set. Forget. From connecting your pages to automatic hiding: here is how Komento watches over your reputation while you get on with your life.
Start your free trialLink your networks in 2 clicks
Connect your Facebook & Instagram pages
Connect as many pages as you want, personal or via Business Manager. Komento automatically retrieves all your existing comments and syncs in real-time for new ones.
- Secure connection via Facebook/Instagram
- Multi-page: manage all your brands in one place
- Automatic and permanent sync
- No technical setup required
Each page has its own rules
Customize AI for each page
Managing a restaurant AND a real estate agency? No problem. Give the AI the context for each page: industry, business vocabulary, what's acceptable or not.
The AI will understand that "it's going to rock" isn't an insult on a construction page, but a comment about prices deserves special attention.
- Custom instructions up to 5000 characters
- Business context: industry, tone, specific rules
- The AI adapts to YOUR reality, not the other way around
"This page is about a pizzeria. Comments mentioning delivery issues should be flagged as priority. The word 'cheese' is not an insult even in caps."
Auto-hide, you pick the level
Pick your moderation level
Each comment receives a risk score. You pick one of four levels, from Flexible (only critical cases are hidden) to Maximum (minimal tolerance), in a single click.
Enable autopilot and your reputation is protected 24/7, even while you sleep.
- Four levels: Flexible, Balanced, Strict, Maximum
- Enabled on Balanced as soon as the page is connected
- Moderation starts at connection, never retroactively
- Custom threshold if you want to go further
- Instant hiding of toxic comments
- Visual indicator on each page
- Can be disabled at any time
The AI scores every comment from 0 to 100. Above the level you pick, it gets hidden.
The right balance for most pages
per 100 comments received
Smart real-time detection
AI analyzes every comment
As soon as a comment arrives, Komento analyzes it instantly:
What the AI detects
- Sentiment: positive, negative or neutral
- Problematic content: insults, racism, violence, spam
- Custom banned words
- Variations and intentional typos
What the AI recommends
- Approve: safe comment
- Moderate: needs your attention
- Flag: potentially harmful
- Reject: critical issue
Great service, thanks!
This is a scam...
What is the price?
All your comments in one place
Centralize and moderate
No more juggling between Facebook and Instagram. Find all your comments in a single interface, filtered and sorted by priority.
- Unified Facebook + Instagram view
- Filters: by page, date, sentiment, visibility, platform
- Moderation queue: risky comments first
- One-click actions: approve, hide, with full history
- Instant search by content or name
Clear statistics to guide you
Measure your results
Dashboard with all your metrics: comment volume, sentiment breakdown, banned word detections, trends over time.
- Global and per-page stats
- Visible/hidden breakdown
- Sentiment distribution
- PDF export for client reports
Ready to protect your online reputation?
Join +20 businesses that sleep peacefully.
7-day free trial7-day free trial • 100 comments included